Privacy Policy
Last Updated: June 2026
Introduction
Welcome to Nonla. Nonla provides AI-powered messaging and customer communication tools for nail salons and beauty businesses.
This Privacy Policy explains how we collect, use, and protect information when you use our website, services, and integrations with third-party platforms such as Facebook Messenger and Instagram.
Information We Collect
We may collect the following information:
Business Information
- Salon name
- Business address
- Contact information
- Business hours
- Service menu and pricing
Customer Communications
When customers contact a salon using Facebook Messenger, Instagram, or other supported channels, we may process:
- Names
- Message content
- Appointment requests
- Contact information voluntarily provided by the customer
Technical Information
- IP address
- Browser type
- Device information
- Usage and analytics data
How We Use Information
We use information to:
- Provide automated customer support and messaging services
- Respond to customer inquiries
- Schedule and manage appointments
- Improve our services and AI systems
- Maintain security and prevent abuse
- Comply with legal obligations
Data Sharing
We do not sell personal information.
We may share information with trusted service providers that help us operate our platform, including:
- Cloud hosting providers
- Analytics providers
- Communication and messaging platforms
- AI service providers
These providers are only permitted to use information as necessary to provide services on our behalf.
Data Security
We implement reasonable technical and organizational measures designed to protect information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure.
Data Retention
We retain information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
Third-Party Services
Our services may integrate with third-party platforms including Meta products such as Facebook and Instagram. Use of those platforms is also governed by their respective privacy policies.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access
- Correction
- Deletion
- Objection to processing
Requests may be submitted using the contact information below.
Children's Privacy
Our services are not directed to children under 13 years of age.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
For questions regarding this Privacy Policy, please contact:
hello@getnonla.com
Nonla (getnonla.com)
Terms of Service
Last Updated: June 2026
Acceptance of Terms
Welcome to Nonla. These Terms of Service ("Terms") govern your access to and use of the Nonla website, software, and related services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Services.
Description of Services
Nonla provides AI-powered customer communication tools for nail salons and beauty businesses. Services may include:
- Automated customer messaging
- Appointment scheduling assistance
- Customer inquiry management
- Business information delivery
- Related software and communication tools
Nonla may modify, improve, suspend, or discontinue features at any time.
Eligibility
You must be at least 18 years old and capable of entering into a legally binding agreement to use the Services. If you use the Services on behalf of a business, you represent that you have authority to bind that business to these Terms.
User Responsibilities
You agree to:
- Provide accurate information
- Maintain the security of your account
- Comply with applicable laws and regulations
- Use the Services only for lawful business purposes
You agree not to:
- Use the Services for spam, fraud, or unlawful activities
- Interfere with the operation of the Services
- Attempt to gain unauthorized access to systems or data
- Reverse engineer or copy the Services except as permitted by law
Third-Party Platforms
The Services may integrate with third-party platforms, including Facebook, Instagram, and other messaging services. Your use of those platforms is subject to their own terms and policies. Nonla is not responsible for the availability or operation of third-party services.
AI-Generated Responses
Nonla uses automated systems and artificial intelligence to generate responses and assist with customer communications. While we strive for accuracy, AI-generated content may contain errors, omissions, or inaccuracies. Users are responsible for reviewing and verifying information provided through the Services when appropriate.
Intellectual Property
The Services, including software, designs, branding, content, and technology, are owned by Nonla or its licensors and are protected by applicable intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works based on the Services without written permission.
Privacy
Your use of the Services is also governed by our Privacy Policy. By using the Services, you acknowledge that you have reviewed our Privacy Policy.
Service Availability
We strive to provide reliable Services but do not guarantee uninterrupted or error-free operation. The Services may be unavailable from time to time due to maintenance, updates, technical issues, or factors beyond our control.
Limitation of Liability
To the maximum extent permitted by law, Nonla and its affiliates, officers, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services.
Our total liability for any claim relating to the Services shall not exceed the amount paid by you to Nonla during the twelve months preceding the claim.
Indemnification
You agree to defend, indemnify, and hold harmless Nonla and its affiliates from any claims, damages, liabilities, costs, and expenses arising from your use of the Services, your violation of these Terms, or your violation of any applicable law or third-party rights.
Termination
We may suspend or terminate access to the Services at any time if we believe you have violated these Terms or if continued access presents legal, security, or operational risks. You may stop using the Services at any time.
Changes to These Terms
We may update these Terms from time to time. Updated versions will be posted on this page with a revised effective date. Continued use of the Services after updates become effective constitutes acceptance of the revised Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States and the State in which Nonla is organized, without regard to conflict of law principles.
Contact Information
If you have questions regarding these Terms, please contact:
hello@getnonla.com
Nonla (getnonla.com)
